Stephen M. Greenstein

(03)

Experience

Experienced multimedia and technically proficient communications marketer specializing in strategy, A/B testing, and user behavior analysis to enhance UX, drive engagement, and boost conversion rates. Proficient in Google Analytics (Looker Studio), Hotjar, and SEMrush for performance measurement and optimization. Skilled in SEO, website performance, and front-end troubleshooting, ensuring seamless user experiences.

Passionate about leveraging technical and strategic expertise to improve lead generation and business growth through cross-functional collaboration. Proven ability to quickly build trust and respect with clients across diverse industries. Advanced project management and people skills foster strong, productive relationships and drive successful outcomes.

Communications and Events Associate

Temple Shir Tikva, Wayland, MA

Responsible for connecting member families to the rich life of the congregation through clear engaging communications

  • Managed weekly email communications, congregational newsletter, and all member-facing announcements
  • Maintained and update the temple website with current events, news, clergy sermons and articles, and program information
  • Managed social media presence across Facebook, Instagram, and YouTube, including Shabbat livestream promotion and community highlights
  • Tracked and reported engagement metrics across email, social media, and digital platforms to improve strategy

Federal Reserve Bank of Boston, Boston, MA

Digital Strategy Manager

Reporting to the Assistant Vice President of Corporate Communications, led cross-functional teams to implement data-driven marketing strategies, optimize digital content, and enhance website performance. Developed and implemented structured workflows that streamlined processes and enhanced efficiency. Supervised and mentored the Digital Strategy team of 2 offering guidance on best practices and professional development including improved project deliverables and higher team morale.

  • Designed and executed A/B and multivariate testing to refine website elements, increasing conversion rates and user engagement.
  • Optimized website navigation and content layout to reduce bounce rates and enhance user experience.
  • Identified and addressed web performance issues, such as inefficient JavaScript and excessive HTTP requests.
  • Streamlined workflows to enhance collaboration between marketing, design, and development teams.
  • Utilized Google Analytics, Hotjar, and SEMrush to measure website performance and track marketing effectiveness.

Web Content Editor

EMD Millipore, Billerica, MA

Reporting to the Web Content Manager, managed website content strategy to drive organic traffic and improve search engine rankings. Created targeted content for diverse marketing campaigns and streamlined content management processes to ensure efficient publishing and updating of online materials.

  • Implemented SEO best practices, increasing site visibility and user engagement.
  • Conducted user behavior analysis to optimize content strategy and conversion paths.

Owner/Digital Marketing Strategy Consultant

Stephen Greenstein Consulting, Sudbury, MA

Partner with businesses to enhance online presence, improve website performance, and drive conversions. Leverage A/B testing, heatmaps, and session recordings to identify drop-off points and optimize user experience. Clients include: sognoitalian.com; innatgoodharborbeach.com; martignettihospitality.com; brmbilling.com; and cheftonymessina.com.

  • Increased organic search impressions by 876% and website traffic by 35.2% for sognoitalian.com through strategic SEO and content optimization.
  • Improved web search traffic by 275% for brmbilling.com by developing a conversion-focused website and optimizing search engines.
  • Enhanced cheftonymessina.com web presence, achieving 3,000 monthly impressions and a 6.67% click-through rate.
  • Diagnosed and resolved performance issues, including slow loading times, excessive HTTP requests, and JavaScript inefficiencies.
  • Leveraged Google Analytics and Search Console data to develop actionable insights for improving conversions.